Strengthening Cyber Security Awareness at National Gas with Chorus
Project Overview
National Gas, a critical part of the UK’s energy infrastructure, recognised the need to strengthen its cyber-security posture in the face of increasingly sophisticated threats.
Chorus partnered with National Gas to design bespoke e-Learning content that raised awareness, built skills, and embedded a culture of vigilance. This initiative proved pivotal in equipping employees with the knowledge and confidence to identify, prevent, and respond to cyber threats, strengthening National Gas’s digital infrastructure and safeguarding sensitive information.
The Problem
As a utilities industry leader, National Gas were faced with increasing risks to operational integrity and data security. Existing training wasn’t keeping pace with the evolving cyber threat landscape, leaving employees without the confidence or skills to spot and respond to potential incidents.
Without comprehensive cyber security training, National Gas faced risks that extended beyond the loss of critical information assets. Inadequate awareness could undermine employee confidence, compromise compliance with strict industry regulations, and ultimately damage the organisation’s reputation as a trusted operator in the UK’s energy sector.
The Solution
To meet this challenge, National Gas partnered with Chorus to design tailored e-Learning content that put cyber security awareness at the heart of its workforce development.
Led by Geri Wynne, the project focused on creating training that was practical, engaging, and accessible to every employee, no matter their technical background. The bespoke e-Learning modules explored key areas such as phishing, password security, data protection, and incident reporting. To ensure the learning had real impact, interactive elements like simulations and quizzes were built in, helping to enhance learning retention and encourage proactive cyber security practices.
“The content we are building with Chorus is far superior to what we’ve seen before. Using animation as the basis for the training helped us keep the content modular for multiple applications, and significantly increased knowledge retention. Rory and his team are fantastic at what they do!”
The Results
The launch of the cyber security e-Learning programme marked a major step in strengthening National Gas’s commitment to digital safety and resilience. Following deployment, assessments showed clear improvements in employees’ ability to recognise and respond to cyber threats, while also embedding a culture of awareness that empowers employees to take ownership of protecting the company’s digital assets.
The programme’s success has created a strong foundation for ongoing cyber security education, helping National Gas stay vigilant and adaptable in the face of an evolving threat landscape.
"We’re delighted to see our partnership grow beyond the initial training, creating new opportunities to enhance inductions, strengthen safety standards, and introduce tools that boost operational efficiency."
Next Steps
Building on the success of the e-Learning initiative, National Gas is deepening its collaboration with Chorus. Together, we’re expanding the training curriculum to cover emerging challenges, new technologies, and the need for continuous learning in a fast-changing environment.
This investment in people and skills helps strengthen performance, protect critical operations, and demonstrates National Gas’s commitment to safety and operational excellence in a high-risk industry.
Interested or want to learn more?
Find out how our bespoke e-Learning solutions can empower your team…
Empowering your team with knowledge and enabling your business to grow with competence and safety at its core.